For Spectators

• When and where is the event held?
  Red Bull Flugtag will take place on Sunday 7 November 2010. The event site is the spectacular harbourside Yurong Precinct with familiar features such as Mrs Macquarie's Point, Fleet Steps, Northern Island and Bridge View Lawn.
• What time does the event start?
  Event activities commence at 11am with the man-powered flying machines taking off shortly after. Crowd control measures will be in place to manage the flow of spectators in/out and around the site. Please allow plenty of time to move around the site if you are meeting friends.
• What time will the event finish?
  We estimate that the last flying machine will 'fly' at 4pm with the prize ceremony to follow shortly after, however this is subject to change.
• Do I have to buy a ticket?
  No, the Red Bull Flugtag event is FREE to spectators at the event site, so in this regard, viewing points there are first in best dressed!
  
  For those wanting to secure one of the best positions and view the event in style, there will be a ticketed hospitality facility.
• What happens if the event site reaches capacity?
  If any part of the event site reaches capacity, Red Bull crowd control staff will temporarily close access points to the official event site (refer to map) until crowds disperse. If you are denied access at an entry point you will be redirected to an alternative view point. Check with staff and signage at the event, they will help you keep up to date with what's happening.
• How do I get there?
  Spectator access to the event site is via Art Gallery and Mrs Macquarie's Roads. We encourage spectators to avoid entering via the QE2 Gates near the Opera House and around the sea wall due to another event (the ARIA's) being held at the Opera House. it is expected that their set up will restrict access to the QE2 gates.
  
  Due to limited parking, road closures and resulting traffic delays, we strongly recommend that spectators leave the car at home and catch public transport to the event. The closest train stations to the event site are St James and Martin Place (approx. 20 minutes walk to the event site).
  
  Remember Sunday is Family Funday on Sydney's buses, trains and ferries. For further information, call the Public Transport Infoline (131 500) or visit their website www.131500.info
• What parking is available near the event site?
  There will be limited parking in the vicinity of the Domain or Wooloomooloo. Those wishing to bring their vehicles should note the following:
  
  - Limited parking will be available on Art Gallery and Mrs Macquarie's Road (south).
  - Mrs Macquarie's Road Northern Loop will be closed from 0600 to 1800 hours.
  - Traffic delays are expected on Art Gallery and Mrs Macquarie's Road, particularly from 1000 to 1700 hours.
  - There will be special event 2 minute drop off/pick up zones in operation at the turning circle of Mrs Macquarie's Road.
  - Please pay attention to all parking and special event signage to avoid incurring a fine.
  - The Domain car park will be open from there it is a short walk to the event site. For information visit their website www.domaincarpark.com.au.
  - A limited number of disabled parking bays are provided near the Wooloomooloo Gate and outside the Art Gallery of NSW.
• Does the event access and amenities cater for people with disabilties?
  Yes, there will be limited access and facilities for the disabled. The event site (Yurong precinct) has path access and ammenities for the disabled. There is a designated drop off location for people with a disability at the turning circle of Mrs Macquarie's road, accessed via Art Gallery road into Mrs Macquarie's Road.
  
  For further information on disability access at the Royal Botanical Gardens and Domain, please see the "plan your visit" section of their website: www.rbgsyd.nsw.gov.au/welcome_to_bgt/royal_botanic_gardens.
  
  For public transport access options for people with disabilities please contact the Public Transport Info Line 131 500.
• What should I bring to enjoy the day?
  You don't need to bring much - there will be a variety of food and beverages available on site though spectators are welcome to bring their own picnic lunch.
  
  Picnic rugs/beach towels, sun protection and suitable clothing for all weather conditions is recommended, whilst the following items should be left at home: glass containers, alcohol, pets, skateboards, thongs and rollerblades.
  
  We ask all spectators to remember the environment you are entering and consider the safety of others by observing the following:
  
  - No tents, pegs or shade structures- no pegging into the ground or reserving of unattended areas
  - No high chairs or beach umbrellas
  - No plastic sheeting/ tarps or ice on the grass as this kills the lawns
  - No barbecues
  - No bean bags, mattresses or inflatable furniture
  - No sparklers
  - Red bull Flugtag is a Waste Wise Events so please recycle using the waste system provided and help save our environment!
  
• Can I bring/consume alcohol on site/at the event?
  No, Red Bull Flugtag is an alcohol free event.
• Will there be an ATM available at the event?
  There are no EFTPOS, credit card or ATM facilities on site. Spectators are reminded to plan ahead.
• Will the event go ahead if it rains?
  Yes. The event will go ahead if there is light to medium rain. In the event of extreme weather, further details will be placed on our website www.redbull.com.au.
• Will there be video screens/walls at the site for people sitting further away from the ramp to watch the event?
  Yes, there will be two big video screens on either side of the ramp and one located on the northern island within the Yurong Precinct.
• Can I bring my boat and watch the event from my boat?
  Yes, but we are expecting lots of boat traffic so we suggest getting to your preferred position as early as possible. There is an exclusion zone where you will not be permitted to enter due to safety reasons. Please refer to the site map to view the marked exclusion zones
• Can I listen to commentary on my radio?
  Yes there will be full audio commentary on 91.0 FM. Red Bull Flugtag radios will be available for purchase from the merchandise stands located within the event site and throughout the Gardens.
• How many teams are there competing?
  40 select teams will take to the 'skies' on event day.
• Can I bring my own flying machine to compete in the event?
  No. Only the selected 40 teams will be permitted to compete.
• Can I see the flying 'machines' in their hangars?
  Yes, you will be able to visit the teams in their Hangars throughout the day on Sunday.
• How is the event judged?
  Flying machines will be judged on three (3) criteria - Creativity, Performance, and Distance Flown. The team with the highest total scores will win.
• Prizes
  1st Prize: The choice of a) A trip for all 4 Team members to Melbourne Australia where they will watch the 2011 Formula 1 Australian Grand Prix ("F1GP") - see Terms and conditions for full details OR b) a full aeroplane pilots course. The aeroplane pilots course is only available to the team pilot.
  
  2nd Prize: A weekend trip to the Gold Coast where you and your team will attend an Accelerated Freefall Sky Dive Course.
  
  3rd Prize: If your team comes third, you'll win a Tandem Sky Dive for all the team.
  
  In addition, there will be a prize awarded for the furthest flight and most impressive creativity - winners in these categories will take a flight in the Red Bull stunt plane over Sydney.
• Will the event/I be filmed for television?
  Yes. The Sydney Red Bull Flugtag event will be recorded so that people who weren't lucky enough to attend can soak up the atmosphere. If you are on-site at the event, it's possible your face and/or voice might end up in the media (especially if you're good looking). By attending, you agree that this is fine with you and that such recordings may be used for commercial purposes, worldwide. Or, to put it another way, you don’t mind if we end up making you just a little bit famous.
• Will I be able to watch the event on TV?
  Yes, a half hour highlight program will be aired on the 7Two Network on Sunday 14 November at 6pm and again on the 7 Network on Saturday 20 November at 1.30pm. Check your local guides for confirmation.
• Will there be merchandise available for purchase at Red Bull Flugtag?
  T-Shirts, hats, radios and programs will be available for purchase from the merchandise stands located within the event site and throughout the Gardens. Please refer to site map for merchandise stand locations (link through to map).
• Where can I find out further information about the event?
  If you have a question that is not answered on this page, please call our Red Bull Flugtag Info Line on 02 9023 2834. This number will be manned Monday to Friday 8.30am to 5.30pm and throughout the Red Bull Flugtag weekend.
• I'm a journalist/photographer and would like to receive information about the event and/or apply for accreditation?
  Media accreditation is limited for the Red Bull Flugtag event. Please contact; Magnum PR on 02 9439 9316 for further information or visit us at the Media Registration Centre on-site on event day.

For Competitors

• I have already registered my details for an application kit but I haven't received anything as yet.
  Application kits are being prepared and packed and will be distributed over the next couple of weeks. We will be contacting you shortly to get your mailing address.
• What happens when I receive my application kit?
  Start designing!! Your kit and your creativity is you key to potential entry into the Red Bull Flugtag.
• What is the closing date for applications?
  Applications close on 28 July 2010. As long as applications are post-marked 28 July 2010, applications will be eligible for consideration.
• When will applicants be notified if their designs were successful?
  Successful applicants will be notified by Friday 6 August 2010.
• Are there any age restrictions for entering?
  All team members must be 16 years and over to be eligible to compete.
• What is the maximum number of people allowed on a team?
  Four (4). The team should consist of one daring pilot and no more than three (3) helpers who can aid in the launch of the flying machine.
• If successful, when is the date for completing the flying machines?
  31 October 2010
• Is it possible to substitute team members or change designated pilot?
  Yes, but only under special circumstances. Contestants must inform the Red Bull Flugtag team as soon as possible.
• Will Red Bull be covering the costs of building and transporting the craft?
  No. All costs relating to materials/equipment used to build the aircraft, transportation to and from the event, removal of the craft from the event, parking and accommodation (for interstate teams), must be covered by the individual teams themselves.
• What is the maximum wingspan allowable?
  The wingspan of the flying machine must not exceed 8 metres.
• Max weight on rules says 180kgs, does this include the pilot's weight as well?
  No, this applies only to the flying machine weight as outlined in the terms and conditions. The maximum airframe weight is 180kg.
• What exactly does "Environmentally Friendly Materials" mean? (in reference to constructing the crafts)
  Environmentally friendly materials includes anything that will not cause short or long term damage to Sydney Harbour or the Royal Botanic Gardens e.g. oil, toxic materials, anything hard to retrieve from the water. For example plastic is okay, Styrofoam is not. Successful applicants will be briefed in detail.
• How is the event judged?
  Flying machines will be judged on three (3) criteria - Creativity, Performance, and Distance Flown. The team with the highest total scores will win.
• How long do contestants have on the platform to entertain the crowd?
  A maximum of 20 seconds
• How flexible is the 30 second performance time given that 1/3 of the points are up for grabs in this part of the competition.
  A maximum of 20 seconds
• Are contestants required to display the Red Bull logo or any other logos on the day?
  No.
• Does the Red Bull Flugtag team keep the crafts after the competition?
  No, the Red Bull Flugtag team will remove the crafts from the event site and take to a location where teams can pick up their craft on Monday 8 November between 9am and 11am, or elect to have it thrown out. Red Bull accepts no responsibility for the recovery of any part of the flying machine. Therefore, participants should not use anything they are not prepared to lose

Hospitality Ticket Sales

• How much are tickets
  $350 + GST
• How many tickets are available for the boat?
  500 boarding passes/tickets will be available for the boat, which has a capacity of 800. Guests will be able to enjoy the event in comfort.
• What does the $350 include
  Please refer to the information brochure.
• Where can I pick up my tickets?
  - Your confirmation boarding pass for the day will be sent to your preferred address once payment has been received by Red Bull Australia.
  - If you have not received your boarding pass by Thursday 4th November please advise your ticket sales representative.
  - If you place your order from Wednesday Nov 3rd onwards your boarding pass will be available at "Ticket Collection" on event day.
  - "Ticket Collection" will be available at the boarding location, Man 'O' War Steps, at 10.15am. Please refer to map (link to map). Red Bull Wings Team staff will issue your tickets upon presentation of ID by the ticket purchaser.
• Can I cancel and get a refund?
  Please refer to the Ticket and Hospitality Terms and Conditions.
• What happens if the event is cancelled due to bad weather?
  If in doubt please call your Red Bull representative (name and contact details will be in your ticket package) to confirm whether the event is cancelled due to bad weather. Updates of event status will be available on the Red Bull Flugtag website.
  Hospitality Terms and Conditions
  
  Refund on tickets will not be issued based on assumption of event cancellation.
  
  In the instance that the event is cancelled by Red Bull Australia prior to the event, ticket holders will be entitled to a full refund of the ticket price. Ticket holders should apply for a refund in a timely manner, which is considered to be within 5 working days of the event.
  
  If you received a free or complimentary ticket you will not be entitled to a refund.
  
  If cancellation occurs during the event, a partial refund will apply in accordance with how much of the event has been run.
• Who is my main point of contact on the day and prior to the event in case of any abnormality?
  Please refer to your confirmation ticket package for your Red Bull contact and their details.
• Where can I park and how do I get to the boat?
  Red Bull Flugtag Australia strongly recommends the use of public transport or taxi services when travelling to the boarding location at Man 'O' War steps. For those wishing to travel by private vehicle, please note that another major event, the ARIA awards are on at the Opera House the same day so it is expected that there will be road closures, traffic delays and limited parking around that area. There are other parking stations located throughout the Circular Quay and the Rocks area but patrons should allow plenty of time to locate a park and transfer to the boarding location.
• Am I able to get off the boat throughout the day?
  In the case of an emergency water taxi transport is available - please contact your Red Bull representative if you require this service.
• Can I smoke on the boat?
  Whereas we promote a smoke free environment, both the upper and lower deck have outside areas fitted with ashtrays. Smoking inside is strictly prohibited on the boat.
• Are there toilets on the boat?
  Yes, both upper and lower deck have amenities. Please note that disabled/wheelchair access to amenities is a challenge.
• What is the dress code?
  Relaxed smart casual. Please check weather forecast and dress/accessorise accordingly.
• Can I buy tickets on the day
  No - all tickets must be purchased prior to event day
• Can I bring my own food
  The hospitality boat is fully catered, food and beverage are included in your ticket price. Please advise your Red Bull representative if you have any medical condition that requires you to bring your own food/beverage on board.
• Can I BYO on the boat?
  No - see above. All persons boarding the boat may be subject to search, on request. All bags and rucksacks are to be opened for inspection.
• Can I take photos from the boat?
  Yes of course - however if you intend on circulating these images through media channels you will need prior consent from the Red Bull Communications Team. Please contact the Red Bull Communications Team on 02 9023 2800 for further information.
• What if my tickets are lost or stolen?
  In the event that your tickets are lost or stolen you must contact your sales representative immediately. There is no guarantee of replacement.
• What happens if my tickets don't arrive on time?
  If this situation occurs please contact your ticket sales representative and we will make sure your allocated tickets are waiting for you at Ticket Collection at the boarding point on event day.
• Can I reserve a seat/table on the boat?
  No you can not reserve a table. Relaxed and informal seating is available (yet limited) throughout both levels of the boat and are not set to specific configurations.
• At what time can I board and get off the boat?
  Boarding Time: 10.30am for a 10.45am prompt departure
  Location: Man 'O' War steps, Sydney Opera House (see map)
  Disembarking Time: Approximately 6pm
  Location: King St Wharf
• How early do you recommend we be at the departure point ready to board the boat?
  All guests are asked to be at the boarding point by no later than 10:30am. Departure will be at 10:45am, promptly. Please be aware that another event, the ARIA Awards is taking place on the same day, at the Sydney Opera House. Road closures, traffic and delays are expected so please ensure you allow plenty of travelling time to get to the boarding point.
• Is there access to boat for wheel chairs and people with disabilities?
  The Bella Vista has wheel chair access for boarding however the toilet facilities are located down a flight of stairs, making it difficult for people with disabilities. Please consider your ability to access these amenities prior to purchasing tickets. If in doubt, contact your ticket sales representative.
• Can I bring underage children on the boat?
  Yes you can - tickets for children under the age of 5 are half price (i.e. $175 + GST). Please advise the ticket sales staff when purchasing your full price tickets if you would like to purchase any children's tickets. Children over 5 years of age will require a full price ticket. All children up to the age of 18 years old must be accompanied by an adult.
• I am 16 years of age - can I buy a ticket?
  No. As above, if you are under 18 years of age you will need to be accompanied by an adult.
• Are there any other important rules of the "house"?
  Yes, to ensure the enjoyment and safety of all patrons please note the following:
  - People who display aggression or are under the influence of alcohol and/or drugs will be refused entry or required to leave the boat.
  - Instructions given by security and staff must be complied with.
  - The emergency exits are to remain accessible at all times.
  - All kinds of weapons and objects that may be used as projectiles may not be brought into the event.
  - Any criminal activity, drug violation or possession of narcotics will be reported to the Police immediately.
  - No animals